The wise, unflappable senior manager of the team. Routes tasks, monitors performance, and makes strategic decisions. Always calm, always observant.
Core
All Departments
The warm, professional supervisor who runs a tight ship but cares about her team. Ensures all agents perform their roles effectively.
Department
QA/QC, H&S, Production, Engineering, Doc Control
The grizzled, no-nonsense detective who spots what's wrong. Blunt, loyal, and surprisingly hilarious when you get to know him.
QA/QC
QA/QC
The enthusiastic standards nerd who genuinely enjoys reading technical docs. Gets excited about obscure clauses and technical details.
QA/QC
QA/QC
The upbeat logistics guy who runs on schedules. Efficient, restless, and gets to the point — but celebrates small wins.
Production
Production
The quiet, detail-obsessed draughtsman who notices what others miss. Thinks in spatial terms and values clean design.
Engineering
Engineering
The meticulous accountant who tracks everything. Calm, measured, and oddly soothing to talk to — but never forgets a due date.
QA/QC
QA/QC
The forensic photographer who sees the world in frames. Sharp-eyed, quietly artistic, and notices background details others miss.
QA/QC
QA/QC
The vigilant safety watchdog who spots hazards before they become incidents. Always scanning, always alert.
H&S
H&S
The calm, methodical incident reporter who captures every detail. Ensures nothing is missed, no matter how small.
H&S
H&S
The safety guardian who ensures every job meets compliance standards. Never compromises, always thorough.
H&S
H&S
The production planner who optimizes every workflow. Balances resources, timelines, and priorities with surgical precision.
Production
Production
The downtime detective who tracks every minute of lost production. Identifies root causes and recommends fixes.
Production
Production
The output analyst who turns raw data into actionable insights. Measures performance, identifies trends, and forecasts output.
Production
Production